Jumia Pickup

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Where's your parcel waiting?

Pick the station holding it. A rider queues on your behalf, collects it, and brings it to your door.

Before we head out

  • Your Jumia app says the parcel is ready for pickup at this station.
  • You have the order number or shipment ID to hand — the rider quotes it at the counter.
  • Any balance owed to Jumia is already paid; our rider only collects, never pays for goods.